Kanyaka Ltd. ("Kanyaka") is committed to protecting the privacy of all users of our Website, including without limitation users who are browsers, vendors, customers, merchants, and/or contributors of Content, and in any event to you as a buyer or prospective buyer of our Goods.

The purpose of this Privacy Policy is to explain how Kanyaka collects and uses your personal data, and how you may exercise your rights. If you have any questions or comments regarding this policy, or the processing of your personal information, please contact us via our customer service.


When does Kanyaka collect your personal information? 

Kanyaka may collect personal information from you when you make a purchase on our Website; communicate by post, email or phone; create a subscription service account on the Website; or request information from us.  

Kanyaka may also automatically collect technical and user information about your devices and browsing patterns when you are interacting with our Website. This data is collected using cookies, the server's logs, and other similar technology.

In addition to the personal data you provide, Kanyaka may collect information about you from a third party, such as a credit information agency, supervisory authority, or other publicly available database.


What kind of information does Kanyaka collect?

Kanyaka may collect, store and use the following types of personal information about you:

  1. General information / contact information: for example, your name, gender, telephone number, email address, physical address, and/or other contact details.

  2. Financial information: for example, your bank details, credit information and payment history.

  3. Marketing and communication related information: for example, your preferences regarding receiving marketing communications from Kanyaka and/or third parties.

  4. Account information, if you have signed up for our subscription service.

  5. Correspondence details, if you have been in contact with our customer service.

  6. Technical data: for example, your IP address; login details; browser type and version; time zone and location settings; browser plugins; operating system, platform, and other technologies your devices may use to access our Website.

  7. Usage data: for example, information about how you use our Website, as well as your purchase history. 


How does Kanyaka use your personal information?

Kanyaka may use your personal information to:

  1. Manage and fulfil its contractual and legal obligations to you, or to the company you represent — for example, when handling warranty claims.

  2. Meet its reporting requirements — for example, when submitting declarations to tax and other regulatory authorities.

  3. Validate the legal age requirement for online purchases.

  4. Determine, exercise, or defend its legal rights.


Processing of your personal data outside of legal or contractual obligations will be based on Kanyaka's legitimate interest in:

  1. Providing you with customer service, such as responding to questions and inquiries.

  2. Providing you with marketing related communications — in the form of newsletters and other publications via email or similar technology  — regarding Kanyaka's business, as well as general information that may be of interest to you.

  3. Analysing statistical data to study how visitors use our Website, in order to improve its features, products, and services.

  4. Managing Kanyaka's daily business needs. Your information (not including credit card information) may be transferred unencrypted in the way of (a) transmissions over various networks and/or (b) changes to conform and adapt to technical requirements of connecting networks and/or devices. Your credit card information will always be encrypted during transfer over networks. 

If you do not provide certain information when requested, Kanyaka may be prevented from providing you with the best possible service, and in some cases, fulfilling its legal obligations.


To whom does Kanyaka provide your personal information?

In addition to the disclosures reasonably necessary for the purposes stated elsewhere in this policy, we may disclose information about you to our service providers — for example, logistics, payments, marketing, and technical support, all of which may only process your personal data on behalf of Kanyaka. 

Your personal data will only be used for the purpose of which it was collected, unless we reasonably believes that it may be used for any other reason that is consistent with the original purpose. If we see the need to use your personal data for an unrelated purpose, you will be notified before further processing of your data is conducted.

Kanyaka engages Shopify Pay as its payment partner. For further questions regarding how your personal data is managed when making a payment, we refer you to their customer service. You can also read their Privacy Policy here.

Over and above what is stated in this policy, Kanyaka will not disclose your personal data to any third parties.


How does Kanyaka store your personal information?

Your personal information and email address will be collected and stored in our e-commerce, mailing, and other internal systems. We will take appropriate security measures to prevent accidental or illegal loss, destruction, alteration, unauthorised access to, or disclosure of, your personal data. However, we cannot guarantee full security for data sent over the Internet, since data transmission is in its nature uncertain.

Kanyaka only saves your personal data as long as it is required to achieve the purpose for which it was collected, or if it is required to comply with any form of mandatory storage periods, in accordance with applicable law.


What rights do you have? 

  1. Access to your personal data: You may, at any time, request access to and/or retrieve, information that Kanyaka has stored about you. You have the right to know what data has been stored; to what purpose; and for how long we intend to save this information
  2. Corrections, deletions, and objections: You have the right to request that Kanyaka correct any incorrect information about you; delete information that is no longer relevant to the purpose for which it was collected; and/or oppose our processing of your personal data. However, certain legal obligations may prevent us from immediately deleting specific types of information. If Kanyaka has processed your personal data based on your consent, you may withdraw said consent at any time.
  3. Opting out of direct marketing: If you have consented to the use of your personal data for this purpose, i.e., a subscription service, Kanyaka will communicate with you by email in the form of newsletters. You have the right to unsubscribe from our subscription service at any time, by withdrawing yourself from our mailing list and/or contacting our customer service.
  4. Complaints: You may, at any time, file a complaint with the competent supervisory authority if you consider Kanyaka to be in violation of applicable data protection laws with regard to your personal data.


    What else should you keep in mind?


    Kanyaka uses cookies for the purpose of gathering information about the way you use our online service, as well as your interests. You can configure your browser settings to reject some or all of these cookies, and/or be notified of when a website uses cookies, and when they are being stored on your device. If you choose to block the use of cookies, you can still access the Kanyaka Website. However, certain sections and features may become inaccessible to you, and/or not work properly.

    Third Parties

    Kanyaka's Website may contain links to other websites. This policy does not cover third party websites that you choose to access based on links presented on our Website. Kanyaka is not responsible for the privacy and data management policies of the third party’s website. 

    If you follow and/or interact with Kanyaka via third party social media such as Instagram, Facebook, YouTube, or Pinterest, your data will also be subject to the third party’s personal data management and privacy policies.

    Policy Updates

    Kanyaka reviews its Privacy policy on an ongoing basis, and may choose to update it at any time. You are therefore advised to check this page periodically, to ensure that you are satisfied with the changes it may have undergone.

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